Home Visit

Following a showroom visit & consultation we will arrange a free or site visit. This is a crucial part of the process in tailoring the fireplace to your requirements. It allows us to check that your ideas are suitable and compliant with the necessary regulations.

The home visit also creates an opportunity to see how your space will be used and a feel for the rest of the house/build. As well as checking that the fireplace will fit and work correctly, we will check the chimney/flue (if there is one), room size and discuss other aspects that may affect the installation such as decorating, flooring etc.

We can meet with architects and builders in advance so that the correct chimneys, flues and ventilation is considered, designed and built to specification from the start. Nothing is worse than getting to the end of a big project only to find that your centrepiece fire cannot be installed due to a regulation or incorrect flue system. Attention to detail is what ensures you will get theist possible finish and have a stunning fireplace to enjoy!

How do we do it?

Dedicated Surveyor

We have a full-time in-house surveyor on the road (you may see our little Smart car out & about!). Our surveyor comes from a fireplace installation background not a sales background. He has over 10 years on site experience as well as being fully HETAS trained and registered.

Convenient Appointment Times

We understand that life is busy, you don’t want to be waiting in all day and that office hours are not always convenient. That’s why we offer evening & Saturday morning appointments as well as our daytime appointments. We always give you a fixed time, so no waiting in!

Free Visit, No Obligation, No Pressure

Our home visits are free of charge. There is no obligation for you to purchase a fireplace from us & always no pressure. Our surveyor is not a salesperson, he is technically trained & there to ensure that the fireplace you like will suit your situation.

Design & Create

We can help you create your prefect fireplace, whether you are just looking for a little refresh with a new fire or surround or a completely new fireplace. We recommend an initial visit to the showroom where our friendly showroom team can help you with lots of ideas. We have over 50 different fireplaces set up in the showroom to help you get inspired. 

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Our highly trained, friendly showroom team are here to help. Offering the best advice on all aspects of your fireplace project, whether you are looking for a minor alteration or a complete remodel we will take time to show you the options & match these with your requirements. We always recommend that you bring in a picture of your current fireplace when visiting the showroom, as this will help us to advise you of your options.
We will help you combine the different elements to create your perfect fireplace, whether you are choosing ready made items or require a complete bespoke design service.
Our dedicated surveyor will visit you at home to check the suitability of your situation for your chosen fireplace. Our surveyor will offer you any technical information you require as well as helping plan your fireplace installation around other works you may be carrying out. All of our home visits are free of charge.
Prior to any work commencing & after our survey, we will provide you with a free of charge, fully itemised quotation either via email or post (depending on your preference). The quotation will detail the work we will undertake along with the fireplace you have chosen & give you any other options required.
Our experienced in-house installation teams carry out all of our installations. Our engineers are Gas Safe & HETAS registered. We undertake all aspects of the installation; removing the existing fireplace, altering the fireplace, fitting the new fire/fireplace & plastering.
All of our work is covered by our 2 year guarantee. The fires we supply are from the UK’s leading suppliers. This ensures we are able to obtain parts & maintain your fire for the duration of its life. We also offer ongoing servicing for gas & solid fuel appliances.
If you already have your own installer, we are happy to offer all products & made to measure items on a supply only basis. We offer a two person delivery to the room for large & heavy items (an additional cost will apply).

Visit our Showroom

Get in touch

The Fireplace Centre (West Bridgford) Ltd
41 Radcliffe Road
West Bridgford